External tracking websites may not show updates until the package arrives in your destination country. For the most accurate and up-to-date tracking information throughout the package's entire journey, please use our *Track Your Order* page by entering your tracking number. Our system provides more precise updates.

After placing an order, you have a 24-hour window to request a cancellation. Once this period has passed, it takes up to 5 days to produce your LoveBricks set, followed by 1-2 days to pack and ship your order then 6–12 days for delivery.

UK ~ 13 - 15 Days total

USA ~ 15 - 17 Days Total

Rest of World ~ 13 - 17 Days Total

If your tracking number only shows "Label Created," try entering it on our website's *Track Your Order* page for a more detailed update on its status. If no additional information appears, this typically means the tracking will update once the package arrives in your home country, which may take a few days after its departure.

We use last-mile tracking numbers for all orders. This means your package will be tracked through the international courier until it enters the local courier system in your country. Once it’s in the local system, tracking updates will be reflected there.

If it's been over 5 days and you're still not seeing updates, please feel free to reach out to us for assistance!